Recent Posts

The Need for Air Filtration Device’s on Every Job

1/13/2017 (Permalink)

One of the more fascinating aspects about disaster restoration is that no two jobs are alike. That being said, you will most likely run across at least one of the following conditions 100% of the time:

  • Some sort of contamination
  • Where you need to dry carpet in place or by floating
  • Where structural cavities need drying
  • A customer who asks for air filtration
  • Customers that are considered to be "at-risk" due to allergies, asthma, etc.

The common denominator of these conditions is that they're all associated with and/or can adversely affect indoor air quality. That’s the reason why you should have air scrubbers (or AFD’s – Air Filtration Devices) running on every job.

When cleaning up sewage, mold or a fire damage, you can’t help but produce considerable amounts of many airborne hazardous materials due to your cleaning efforts. For instance, smoke and fire residues can be poisonous as a fire will destroy plastics, foam, fabrics, carpets, woods, synthetics, and asbestos-containing materials. And any time you unsettle toxins that may be lurking in wall or ceiling enclosures, there’s a good chance that they’ll float into the occupied areas of the structure.

You even need to be concerned about air quality on clean water losses. Due to the need for high-speed air movers to facilitate efficient drying, a myriad of minute particles that are trapped in carpets and furniture are stirred up and can cause adverse health problems to those who are susceptible.

So what are the benefits of having air scrubbers of every job?

  • They help to reduce the quantity of possibly harmful air particles, decreasing the chance that occupants or technicians will inhale them.
  • You’ll have cleaner equipment with less maintenance.
  • Clean equipment also reduces the chance of cross contaminating the next job.

That's why making air scrubbers available on every jobsite makes good business sense, whether you get paid for them or not. They can keep your employees healthier and create happier customers.

If you would like to get paid for them but keep getting pushback from some insurance adjusters who insist on seeing proof for their need, it might be advisable to purchase a particle counter: a hand-held device that measures the amount of harmful particles per volume of air. After all, it's hard to argue with numbers.

What do I have to do to remove the smell of Curry?

11/29/2016 (Permalink)

 

What do I have to do to remove the smell of curry?

The curry spice is a finely ground powder that easily diffuses during cooking, much like soot will during a structure fire. It floats into every nook and cranny. Mix that with hot oil spatter that usually goes along with recipes that include curry and you get a one-two punch of a fuse of powder and oily residue which make removal and deodorization a challenge.

You'll get a higher concentration of curry residue in the area around where it's used, typically the stove and kitchen. Because of this, stove hoods should be taken down and cleaned. Air ducts may need to be cleaned and sealed, and in some extreme cases, cabinets may need to be removed so you're able to clean behind and under them. A heavy-duty cleaner/degreaser will help remove the curry residue.

Then thermo-fog a powerful heat- activated odor counteractant. It will follow the same path of the curry odor vapors onto surfaces as well as into cracks and crevices. Give it an hour of dwell time followed by ventilation.

 

Understanding SERVPRO Lingo of Water Contamination

11/14/2016 (Permalink)

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

There are three major types of contaminated water.

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature and contact with contaminants.

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces or standing water that has begun to support microbial growth.

 

SERVPRO of Statesboro will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Bulloch, Emanuel, Jenkins, Screven and Candler County’s Dryer Fire Preventions

10/6/2016 (Permalink)

Thousands of dryer fires are caused by lint every year, yet they can be easily prevented with a few minutes of cleaning. Regular maintenance of your dryer will help to improve the drying speed of your clothing, reduce energy usage, and most importantly, reduce the risk of dryer fires! Here are a few ways to get cleaning…

  • One of the best precautions is to empty the lint trap after every load. Use of laundry detergent, fabric softener and dryer sheets can lead to an unseen waxy build up or film over your lint trap. Remove any large clumps of lint build-up that are visible. Fill up a bucket or sink with warm water and a little dish soap and gently scrub with a toothbrush until clean. If you run water over the filter, it should be able to pass through easily without any pooling. Ensure that there are no tears in the screen.  
  • Pull out the dryer from the wall and unplug the machine. Ideally you will pull the dryer all the way out so that you can vacuum underneath it all. You’ll want to suck up any loose debris and then wash and dry the floor.
  • Remove the vent off the back of the dryer. Using a screw driver, remove the vent clamp and slide the vent (dryer duct) off the dryer. Reach into the hole on the back of the dryer, remove any large clumps of lint and then follow with your vacuum attachment reaching as far in as you can. Metal ducts are much less of a fire risk than foil or plastic vents and, if a fire does start, are more likely to contain it.
  • Clean the inside drum. Using a rag, wipe down the inside of the dryer with a 50/50 water and vinegar mixture. Dry thoroughly. If you have an automatic drying setting, give the moisture sensor electrodes a cleaning with a cotton ball dipped in rubbing alcohol. Buildup from link or dryer sheets can affect these sensors and leading to either damp or overly dried clothing. These are usually located just inside the dryer below the door opening. Don’t forget to clean the inside of the door too!

For best fire prevention, do a deep cleaning at least annually with regular maintenance to remove any visible lint. In case of fire, SERVPRO of Statesboro is available 24/7 to come in and make it look like it never even happened.

Build an Emergency Kit - You'll be glad you did!

10/6/2016 (Permalink)

1. Water – 1 gallon per person per day – Sealed water bottles are best for storage. You can also freeze them ahead of time to keep food cold longer. 

2. Non-Perishable Food – At least a 3 day supply per person of food that does not require cooking or refrigeration. (Canned meat, vegetables, juices & fruits, crackers, granola bars, trail mix, etc.)

3. Manual can opener

4. Plastic garbage bags

5. Flashlight, batteries, back up phone charger

6. First aid kit – various sizes of adhesive bandages, cold packs (non refrigerated type), scissors, tweezers

7. Hygiene items – toilet paper, towelettes, soap, baby wipes, liquid hand sanitizer

8. Matches – stored in a waterproof container

9. Cash – have enough cash to sustain you through a 2 week period. Without electricity, most businesses (if open) will not accept credit cards and may not accept traveler’s checks.

10. Emergency phone numbers

11. Entertainment – games, books, etc. to help pass the time if power goes out.

What's the difference between a Spot and a Stain?

10/5/2016 (Permalink)

People often use the terms “spots” and “stains” interchangeably, but they have an important distinction between them. A spot is a visible surface discoloration that results from a soil that you CAN remove. A stain on the other hand, is a visible discoloration resulting from a color that permanently attaches that you CAN’T remove.

A skillful cleaner is sometimes able to turn what appears to be a stain into a spot. But someone with poor cleaning techniques may do the opposite. That’s why acquiring the proper spot cleaning knowledge, education and product that SERVPRO of Statesboro has to offer is crucial to carpet cleaning success. We offer a range of specialized cleaning methods backed by state-of-the-art equipment to insure your carpets or upholstery are spick and span, and spot and stain free.

Be sure to call SERVPRO of Statesboro at 912-764-9542 for all your Bulloch, Emanuel, Candler, Jenkins and Screven County spot or stain needs! 

Flood Facts Quiz

10/5/2016 (Permalink)

1. What is the #1 source of natural disaster losses in the United State?

A. Flood       B. Wind         C-Fire

 

2. In a high risk area your home is more likely to be damaged by:

A. Flood       B. Fire

 

3. Most homeowners insurance covers flood damage, true or false?

 

4. Just a few inches of water from a flood can cause tens of thousands of dollars in damage, true or false?

 

5. What is it called when winds combine with tides to create a huge wave that push water miles inland?

 

6. What can cause flooding in mountain areas when the sun is out?

 

7. From 2005 to 2014 total flood insurance claims averaged more than:

A. $97.6 Million       B. $3.5 Billion      C. $1.8 Billion

 

8. What percentage of all flood insurance claims come from outside of mapped high-risk areas?

A. 9%         B. 15%         C. 20%

 

9. Storms can cause major flooding in desert states during what season?

 

 

 

 

Answers:

1. A-Floods

2. B-Floods

3. False

4. True

5. Storm Surge

6. Melting Snow

7. B-$3.5 Billion

8. C-20%

9. Monsoon

The Process of Restoring your Bulloch, Jenkins, Emanuel, Candler and Screven County Properties when there's Water Damage

9/23/2016 (Permalink)

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: 24 Hour Emergency Contact

SERVPRO of Statesboro is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the damage. We have the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration – in fact, it’s the cornerstone of our business.

Step 2: Inspection and Damage Assessment

As this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

  • We’ll identity and stop the water source
  • Next, we’ll identify the type of water – the level of contamination of the water will affect the specific restoration processes we use.
  • Then, we’ll survey the extent of the water damage and complete the safety inspection
  • Lastly, we’ll move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

Step 3: Water Removal/Water Extraction

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

  • Move-Out/Pack-Out – SERVPRO of Statesboro can conduct an organized, efficient move-out to protect your belongings from further damage.
  • We’ll use Submersible Pumps and Industrial Wet/Dry Vacuums to remove the water.
  • Next, we’ll inspect the carpet pad and carpet, and remove if needed.
  • Then, we’ll bring in moisture detectors and other meters to measure the extent of the moisture saturation.

Step 4: Drying and Dehumidification

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. This retained water can cause the materials to break down, warp or cause mold damage.

  • Our professionals will use dehumidification equipment to extract the remaining water.
  • We then check the moisture levels to monitor the drying process.

Step 5: Cleaning and Repair

In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing and other restorable belongings damaged by the water. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

  • We are trained to identify and eliminate offensive odors, and use antimicrobial and antibacterial treatments to sanitize the area.
  • We will also remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Step 6: Restoration

This is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. SERVPRO of Statesboro can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low.

Common Crime Scene Contaminants

9/21/2016 (Permalink)

No matter how many CSI or forensic TV shows we’ve seen, leaving the crime scene clean-up to the professionals is the best route to take for both your health and safety. After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk.

One example of a crime scene contaminant is forensic residue. Forensic investigators use a variety of different materials and substances to conduct their investigations, such as fingerprint dust. SERVPRO of Statesboro is responsible for ensuring that these substances do not remain at the site. We also handle bodily fluids. The fluids pose a health risk if they are not handled properly, and witnesses should not attempt to remove them from the crime site. SERVPRO of Statesboro will respond immediately and has the specialized training, protective equipment and experience to safely clean trauma and crime scenes.

Restoring Your Bulloch, Candler, Jenkins, Emanuel and Screven County Commercial Property After A Water Damage Event

9/20/2016 (Permalink)

Flooding and water damage events at Bulloch, Candler, Jenkins, Emanuel and Screven County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Statesboro

SERVPRO of Statesboro specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

http://www.SERVPROstatesboro.com/employee-photos