We received a phone call from a customer in regards to their kitchen catching fire and damaging the entire house. Soot and smoke touched every inch of the house. So how do we clean the soot from walls and contents?
One would think that we should be using water to wash away the soot. One would be wrong. Soot should not be cleaned up with water first. The water on a sponge or rag would just move the soot around on the material. Soot should initially be removed with dry sponges.
Dry soot cleaning sponges are used to remove soot and dirt where you don’t want the surface to get wet. It is made of a natural rubber and is used like an eraser. Once the surface of the sponge is dirty it has to be discarded. The sponges hold a remarkable amount of soot in the pours of the sponge.
After wiping the fine particles of soot off the surface the surface can be wet washed. This process needs to be done by a professional. If not done properly surface damage can occur.
There is a science to fire cleaning and you should trust and hire a professional if you have fire clean up that needs to occur.
This is why we love having IICRC certified technicians on our team! We work hard and have trained professionals ready to make it “Like it never even happened.”
Spring has arrived and summer is upon us, which means it's time to pull out those grills.
SERVPRO of Statesboro would like to share some helpful grilling tips to prevent any fires from occurring while you're enjoying that quality time with family and friends.
1. Keep your grill at least 10 feet away from your home.
2. Clean your grill regularly.
3. Make sure to check for gas leaks.
4. Keep decorations away from the grill.
5. Keep a spray bottle of water handy.
6. Keep a fire extinguisher within a couple of steps of your grill.
1. Turn on the gas while your grill lid is closed.
2. Leave a grill unattended.
3. Overload your grill with food.
4. Use a grill indoors
Items in Business After Water Loss
A broken pipe can transport water, bacteria, mold and debris into your property. Apart from the bad smell, the damage can be serious enough for you to throw away important documents or equipment.
While a pipe burst cleanup should always be completed by a sewer cleanup company, there are immediate steps you can take to save your items and keep your environment safe.
1. Unplug Electronic Appliances
Entering a wet room that has appliances plugged into outlets can be dangerous. Getting your electronic devices out of a water damaged room as soon as possible can prevent them from short circuiting and keep the cleaning crew safe. Take care while transporting your items; don't yank the cord out of the outlet too fast, or it might spark.
2. Use Disinfectant
A pipe burst can cause bacteria to build-up. To thoroughly disinfect your items, avoid simply drying them with a rag or towel. Instead, use a quality disinfectant cleaner on any hard surfaces such as furniture. You don't need to search far and wide for a good cleaning product; local grocery stores typically carry several reputable brands.
3. Consult with Professionals
If the situation is unfortunate enough so that important items like paintings, books or photographs are damaged, you shouldn't immediately throw them away. There are professional cleaners in our area that specialize in restoring such items. Call them right away to see if you can do anything to salvage your items. Sometimes, they might recommend rinsing them with water to prevent stains from setting.
A sewer cleanup company can usually send professionals to your home or business promptly for an emergency pipe burst cleanup. However, if you have to wait, taking these steps on your own can help minimize some of the damage. You don't have to spend a lot of money replacing your items if you get them away from a broken pipe and leaking water as soon as possible.
Also check out our Emergency Ready Plan option for business owners. It will only benefit you in a disaster such as a pipe burst!
Water Damage Control
When homeowners find themselves faced with water damage from a sewage backup or bursting pipes, they often want to know how long the restoration efforts will take. The answer depends on the extent of the damage, the type of water to invade the home and materials used throughout the affected area. Our SERVPRO water restoration team may tell homeowners to expect the process to take anywhere from two to three days, but to not be surprised if it takes as many as seven or longer. Some factors that affect the time it takes to dry out a home include:
• The type of water to flood the home
• The size of the area affected
• The building materials affected
Type of Water
Clean water is easier to clean up than black water, as the former doesn’t require special Hazmat materials or equipment. If your problems stem from bursting pipes, the solution may be as simple as fixing the pipes and drying out the area. If you do so within 24 to 48 hours, you can reduce the likelihood of mold and bacteria growth as well.
Size of Affected Area
The type of water isn’t the only factor to affect restoration times. The size of area plays a huge part as well. If the size of the affected area is relatively small, less than ten square feet, restoration efforts can take as little as two days, and you may even be able to perform them yourself. However, if your entire ground floor is flooded, it could take several days of professional efforts.
If it is just your carpet that is affected, restoration efforts shouldn’t require much of your time at all. However, if your drywall, insulation and/or framing are impacted, you may need to do more than fix a broken pipe. Restoration efforts in the latter instance could take as long as 7 days or more.
Every situation is different, and the water damage caused by bursting pipes could be far more severe than damage from, say, a leaking pipe. Talk to your local SERVPRO water damage restoration team to learn more about what to expect. We are always here to help!
Water Damage Requires Professional Clean-Up Now to Prevent Problems Later
SERVPRO Offers Professional Water Damage Cleanup
Many people clean their homes prior to leaving for vacation. They also make sure that all the lights are off, and then also check that all windows and doors are locked securely. Many otherwise careful people fail to shut off the water line at the outside of their home during their pre-vacation preparations. Many times, nothing comes of this, but when it does, the water damage can be substantial.
Water damage that results from a broken water line, no matter where the break or leak is located, can cause damage throughout your home. This damage may not only spread across the floor or down the inside of a wall space but from one floor to lower levels, increasing the amount of damage your home experiences.
Vacationing is Only Temporary and So Should Any Water Damage, if You Call for Professional Assistance
Upon returning from vacation, homeowners whose home has been water damaged while they've been away are in for a not-so-pleasant surprise. Shutting off the water should be the first thing done if it can be safely accomplished. Standing water can pose an electrical hazard if electrical outlets or wiring are immersed in the water. If you are not sure about your safety, you should have professionals complete the shut-down the electricity prior to shutting off the water. Everyone should remain clear of the water to be safe.
After the flow of water has been stopped, mop up the existing water using absorbent towels or mops and empty buckets. Dump these outside to keep drains inside your home from becoming clogged by any debris that may be in the water. Because water can infiltrate porous materials like drywall throughout your home, it is tough to remove completely. The structurally water damaged area must have the standing water extracted first. If this is not done properly, warping and deterioration of walls and other structures in your home can quickly occur. Then the absorbed moisture and humidity in the interior environment must be mitigated to acceptable levels. If not, this can lead to not only dangerous structural problems but also the growth of mold and mildew. These can cause health effects in your family members over time.
What We can do For You
Our professionals are trained in not only the removal of water that can cause damage to your home's interior, but we have training in the IICRC approved drying techniques that are designed for maximum efficiency. After cleaning-up and extracted all of the water, we will begin the drying process and take note of any damage that needs to be restored or repaired. Cleaning-up will continue with removing any debris that is left over from repairs, as well.
The professionals at SERVPRO of Statesboro are experienced in responding to water damage emergencies such as ruptured or frozen water lines, and we can respond quickly.
When a Storm Hits
Whether it is a Category 5 hurricane or a bad thunderstorm rolling through, home owners should be prepared for any storm.
Take safety precautions
Any type of heavy winds can cause roof shingles, natural debris, or unnatural debris to occur. After the storm is over, take precaution when going outside because there could be debris such as nails, sharp wood, or other potentially dangerous items that are around your home.
Photograph the damage
If it is major or minor, take pictures IMMEDIATELY. You may not realize that something damaged your home until after you have moved it, so take pictures just in case (there is always the delete button). Insurance companies will need to see before pictures of the damage.
Contact your insurance company… and SERVPRO!
A homeowner must call their insurance company so an adjuster can be sent out to examine the damage so payment can be made.. Don’t forget to call your favorite restoration and mediation company, SERVPRO of Statesboro. We work around the clock to ensure happiness from our community! We will send a team out as quickly as possible to begin work for your home if disaster strikes!
Spring and Summer Storm Tips
Each year, thunderstorms alone cause approximately $15 billion in property damage. Summer and spring seasons are the most vulnerable to these destructive and frightening storms.
There are several ways to prepare your property for the summer.
1. Always have an emergency kit with these items that you probably already have in your house: flashlight, battery powered weather radio, extra batteries to fit each electronic, non-perishable foods, lots of bottled water, can opener, first aid kit, fire extinguisher, blankets, extra clothes, sturdy shoes or boots, clock or watch, whistle to signal for help, and any important personal items and documents.
2. Know the safest structure of your home to go to during a severe storm such as a basement, underground cellar, or even the most inner part of your home away from windows.
3. Get routine maintenance on your roof and the foundation. Cracks in the roof are the number one leading cause to flooding damage.
4. Cut down any unwanted trees or limbs and get your trees trimmed before summer storm season. Trees and branches can fall on your property and damage the siding, windows, and roof.
5. Contact your insurance company to be more familiar with your policy. Most home insurers do not cover flooding damage.
6. Keep all expensive and favored possessions off the floor and away from low ground in case of flooding.
7. Invest in storm windows.
8. Keep all patio furniture, grills, etc in doors before a summer storm hits. Do not forget to part your vehicles in the garage.
9. If your town is evacuating due to a hurricane, secure and board up windows and any openings of your home.
10. Finally, take those summer storm warnings and alerts seriously, especially tornado and hurricane warnings. Tornadoes and hurricanes can lead to total property loss and even death.
SERVPRO and Fire Damage
After a fire, there are two questions that homeowners ask themselves. 'How am I ever going to replace everything?' and "How am I going to pay for everything?' quickly threaten to overwhelm a person who is already stressed out from the fire itself.
There is a way to save hundreds, even thousands of dollars to you and/or your insurance company. Restoring fire damage to property is usually much cheaper than replacing it. SERVPRO has a wide variety of methods that can help you accomplish this.
Dry Cleaning - We use dry sponges, dusting cloths and vacuums to remove non-grease based soils and soot. This method is also useful to remove light (small) debris and particulate soiling.
Wet Cleaning - Water and/or cleaning agents are used to remove moderate to heavy residues, both grease and non-grease based. It is a more aggressive method of cleaning since the item being cleaned will be thoroughly saturated in the process.
Spray and Wipe - A wet cleaning agent is applied using a spray bottle and the wiped down with a clean, white towel. This method gives the technician more control over the amount of product used. It is a very effective method to use when there is a concern that the property being cleaned might be damaged if it is saturated with a cleaning product or even water.
Foam Cleaning - This technique is used primarily for upholstery fabrics that could shrink or bleed color if water or a wet cleaning agent is used. The foaming cleaning agents we use are also very effective on mattresses and box springs that have light smoke damage.
Abrasive Cleaning - This technique is used to agitate the surface being cleaned. This is necessary if the residue is very thick and resists wet cleaning. We accomplish this using cleaning agents with abrasive ingredients alone or with an abrasive scrubbing pad.
Immersion Cleaning - This technique is used only for materials that can be completely saturated in a cleaning product. It is very effective for cleaning Venetian blinds. One type of immersion we use in ultrasonic. The item to be cleaned is dipped in a tank with a mix of water and cleaning agent then sound waves are used to create microscopic jet streams that agitate and clean the item.
Restoring property can save a lot of money. For many homeowners, though, the money is not the primary concern. It is the opportunity to preserve an item that holds important memories and perhaps has been in the family for generations.
SERVPRO of Statesboro is ready to assist you with both. Call us today at (912) 764.9542 to start preserving your life and memories.
April is Child Abuse Prevention Month
April is National Child Abuse Prevention Month. This is an annual observance in the United States in which communities come together to dedicate their time in raising awareness and preventing child abuse. The month of April was designated as Child Abuse Prevention Month in the United States in 1983. According to the National Children’s Alliance, nearly 700,000 children are abused in the United States annually.
On April 20th the Exchange Club of Statesboro will be sponsoring a community picnic in recognition of Child Abuse Prevention Month.
SERVPRO of Statesboro is very proud to announce that we will be joining in on this event and we can’t wait to see everyone there showing their support for the kids and families of our community.
February Employee of the Month
Scott Kingery, February Employee of the Month
Here at SERVPRO we value each of our employees. People rarely succeed unless they have fun in what they are doing and that is what we strive for. We have learned that the only way to do great work is to love what you do.
Every month SERVPRO likes to recognize an employee that brings a positive attitude and goes above and beyond to help the company grow as a whole.
Scott Kingery is one of our many dedicated employees and it is our honor to name him February Employee of the Month.
Scott has been with SERVPRO for 6 years and has been a true asset to the company.
Scott, thank you for all that you do to make this company run efficiently and for the respect you give to our customers and staff.