Recent Water Damage Posts

Foundation problems can be due to water

2/20/2019 (Permalink)

Do you think you have water damaging your foundation? Lucky for us you are a hands-on homeowner, who fixes and repairs things as needed. The problem is that water damage to foundations is not an easy water damaging problem to identify.

The key to minimizing the damage is to catch it fast and address the issue. But how? Below is a list of the some of the common symptoms of water damage within a house foundation.

A. Overly Damp Soil

If you have an idea that there could be an issue with moisture, take a look at the soil around the foundations of the property. If it is unusually wet without any recent rain, there is a good chance that groundwater is seeping into the foundation.

B. Water in the Crawlspace
Standing water and moisture building up within a crawlspace is a pretty good sign that something is wrong with the foundation, circulation of air, lack of adequate insulation, or a broken pipe. If it is too damp in this area, the quality of the air in your house can decrease, and it may give off a musty odor.


C. Mal-functioning doorframes or windows
This might sound like a surprising sign, but if your doorframes used to open and close correctly, but have recently started to stick, the problem could be moisture related. It may be a sign that the doorframes have begun to warp, from excessive water absorption.

If you notice one or all three of the issues, you may have a problem on your hands. SERVPRO of Statesboro is here to help! 

Understanding Dehu Specs

1/10/2018 (Permalink)

When checking out the specs on a dehumidifier you’ll usually find listed under the section “Water Removal” two numbers. One is noted as AHAM (Association of Home Appliance Manufacturers) and one is “Capacity at Saturation”. But what do these numbers represent and how are they calculated?

AHAM certifies that the PPD (Pints per day) a manu-facturer claims their product will remove is accurate. All dehu’s are tested in a controlled environment where the temperature is 80° F with a relative humidity of 60%. The units are run for 24 hours and the measured amount of extracted water becomes the official AHAM rating.

But even though each dehu is tested the same, the problem is that real world conditions are many times quite different. There have also been questions about whether the ratings that are being applied to “Home” appliances should have any bearing on the type of commercial units that you employ. And that’s where the “saturation” number becomes important.

Saturation can best be described as any extreme condition where the amount of moisture that is in the air is so high that a dehu is forced to run continually over a 24 hour period (100% RH). Situations like this might arise with flooded basements or natural disasters like hurricanes. So the saturation PPD rating will be at the top end of your dehu’s capability.

There exist a sizable number of temperature/humidity combinations that occur naturally or are due to the use of heat drying that causes faster evaporation. These all affect a dehumidifiers performance. Having more than two test conditions listed in the unit’s specs could give you a better idea of its overall performance, but that’s not likely to happen. But having some understanding of its performance capacity will help to ensure you’ve got the right sized unit on the job.


 

The Need for Air Filtration Device’s on Every Job

1/4/2018 (Permalink)

One of the more fascinating aspects about disaster restoration is that no two jobs are alike. That being said, you will most likely run across at least one of the following conditions 100% of the time:

  • Some sort of contamination
  • Where you need to dry carpet in place or by floating
  • Where structural cavities need drying
  • A customer who asks for air filtration
  • Customers that are considered to be "at-risk" due to allergies, asthma, etc.

The common denominator of these conditions is that they're all associated with and/or can adversely affect indoor air quality. That’s the reason why you should have air scrubbers (or AFD’s – Air Filtration Devices) running on every job.

When cleaning up sewage, mold or a fire damage, you can’t help but produce considerable amounts of many airborne hazardous materials due to your cleaning efforts. For instance, smoke and fire residues can be poisonous as a fire will destroy plastics, foam, fabrics, carpets, woods, synthetics, and asbestos-containing materials. And any time you unsettle toxins that may be lurking in wall or ceiling enclosures, there’s a good chance that they’ll float into the occupied areas of the structure.

You even need to be concerned about air quality on clean water losses. Due to the need for high-speed air movers to facilitate efficient drying, a myriad of minute particles that are trapped in carpets and furniture are stirred up and can cause adverse health problems to those who are susceptible.

So what are the benefits of having air scrubbers of every job?

  • They help to reduce the quantity of possibly harmful air particles, decreasing the chance that occupants or technicians will inhale them.
  • You’ll have cleaner equipment with less maintenance.
  • Clean equipment also reduces the chance of cross contaminating the next job.

That's why making air scrubbers available on every jobsite makes good business sense.

How to Prevent Frozen Pipes

1/4/2018 (Permalink)

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

To learn more information on Frozen Pipes and How to Prevent Them, Click on this link,  http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes

Provided by the Red Cross.

Flood Facts Quiz

10/5/2016 (Permalink)

1. What is the #1 source of natural disaster losses in the United State?

A. Flood       B. Wind         C-Fire

 

2. In a high risk area your home is more likely to be damaged by:

A. Flood       B. Fire

 

3. Most homeowners insurance covers flood damage, true or false?

 

4. Just a few inches of water from a flood can cause tens of thousands of dollars in damage, true or false?

 

5. What is it called when winds combine with tides to create a huge wave that push water miles inland?

 

6. What can cause flooding in mountain areas when the sun is out?

 

7. From 2005 to 2014 total flood insurance claims averaged more than:

A. $97.6 Million       B. $3.5 Billion      C. $1.8 Billion

 

8. What percentage of all flood insurance claims come from outside of mapped high-risk areas?

A. 9%         B. 15%         C. 20%

 

9. Storms can cause major flooding in desert states during what season?

 

 

 

 

Answers:

1. A-Floods

2. B-Floods

3. False

4. True

5. Storm Surge

6. Melting Snow

7. B-$3.5 Billion

8. C-20%

9. Monsoon

The Process of Restoring your Bulloch, Jenkins, Emanuel, Candler and Screven County Properties when there's Water Damage

9/23/2016 (Permalink)

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: 24 Hour Emergency Contact

SERVPRO of Statesboro is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the damage. We have the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration – in fact, it’s the cornerstone of our business.

Step 2: Inspection and Damage Assessment

As this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

  • We’ll identity and stop the water source
  • Next, we’ll identify the type of water – the level of contamination of the water will affect the specific restoration processes we use.
  • Then, we’ll survey the extent of the water damage and complete the safety inspection
  • Lastly, we’ll move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

Step 3: Water Removal/Water Extraction

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

  • Move-Out/Pack-Out – SERVPRO of Statesboro can conduct an organized, efficient move-out to protect your belongings from further damage.
  • We’ll use Submersible Pumps and Industrial Wet/Dry Vacuums to remove the water.
  • Next, we’ll inspect the carpet pad and carpet, and remove if needed.
  • Then, we’ll bring in moisture detectors and other meters to measure the extent of the moisture saturation.

Step 4: Drying and Dehumidification

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. This retained water can cause the materials to break down, warp or cause mold damage.

  • Our professionals will use dehumidification equipment to extract the remaining water.
  • We then check the moisture levels to monitor the drying process.

Step 5: Cleaning and Repair

In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing and other restorable belongings damaged by the water. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

  • We are trained to identify and eliminate offensive odors, and use antimicrobial and antibacterial treatments to sanitize the area.
  • We will also remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Step 6: Restoration

This is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. SERVPRO of Statesboro can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low.

How to Prepare for a Flood

8/8/2016 (Permalink)

How to Prepare for a Flood

You’ll be better prepared to withstand a flood if you have the following items available – packed and ready to go in case you need to evacuate your home

  • Water—at least a 3-day supply; one gallon per person per day
  • Food—at least a 3-day supply of non-perishable, easy-to-prepare food
  • Flashlight [Available on the Red Cross Store]
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible) [Available on the Red Cross Store]
  • Extra batteries
  • First Aid kit [Available on the Red Cross Store]
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

Respond

Responding Appropriately During a Flood
  • Listen to area radio and television stations and a NOAA Weather Radio for possible flood warnings and reports of flooding in progress or other critical information from the National Weather Service (NWS)
  • Be prepared to evacuate at a moment’s notice.
  • When a flood or flash flood warning is issued for your area, head for higher ground and stay there.
  • Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.
  • Be especially cautious at night when it is harder to recognize flood danger.
  • Because standard homeowner’s insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more flood safety tips and information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov.

Recover

Flood Recovery Tips
  • Return home only when officials have declared the area safe.
  • Before entering your home, look outside for loose power lines, damaged gas lines, foundation cracks or other damage.
  • Parts of your home may be collapsed or damaged. Approach entrances carefully. See if porch roofs and overhangs have all their supports.
  • Watch out for wild animals, especially poisonous snakes that may have come into your home with the floodwater.
  • If you smell natural or propane gas or hear a hissing noise, leave immediately and call the fire department.
  • If power lines are down outside your home, do not step in puddles or standing water.
  • Keep children and pets away from hazardous sites and floodwater.
  • Materials such as cleaning products, paint, batteries, contaminated fuel and damaged fuel containers are hazardous. Check with local authorities for assistance with disposal to avoid risk.
  • During cleanup, wear protective clothing, including rubber gloves and rubber boots.
  • Make sure your food and water are safe. Discard items that have come in contact with floodwater, including canned goods, water bottles, plastic utensils and baby bottle nipples. When in doubt, throw it out!
  • Contact your local or state public health department to see if your water supply might be contaminated. You may need to boil or treat it before use. Do not use water that could be contaminated to wash dishes, brush teeth, prepare food, wash hands, make ice or make baby formula!
Let Your Family Know You're Safe

If your community has experienced a disaster, register on the American Red Cross Safe and Well web site to let your family and friends know about your welfare. You may also call 1-866-GET-INFO to register yourself and your family.