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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO and Fire Damage

4/15/2019 (Permalink)

After a fire, there are two questions that homeowners ask themselves. 'How am I ever going to replace everything?' and "How am I going to pay for everything?' quickly threaten to overwhelm a person who is already stressed out from the fire itself.

There is a way to save hundreds, even thousands of dollars to you and/or your insurance company. Restoring fire damage to property is usually much cheaper than replacing it. SERVPRO has a wide variety of methods that can help you accomplish this.

Dry Cleaning - We use dry sponges, dusting cloths and vacuums to remove non-grease based soils and soot. This method is also useful to remove light (small) debris and particulate soiling.

Wet Cleaning - Water and/or cleaning agents are used to remove moderate to heavy residues, both grease and non-grease based. It is a more aggressive method of cleaning since the item being cleaned will be thoroughly saturated in the process.

Spray and Wipe - A wet cleaning agent is applied using a spray bottle and the wiped down with a clean, white towel. This method gives the technician more control over the amount of product used. It is a very effective method to use when there is a concern that the property being cleaned might be damaged if it is saturated with a cleaning product or even water.

Foam Cleaning - This technique is used primarily for upholstery fabrics that could shrink or bleed color if water or a wet cleaning agent is used. The foaming cleaning agents we use are also very effective on mattresses and box springs that have light smoke damage.

Abrasive Cleaning - This technique is used to agitate the surface being cleaned. This is necessary if the residue is very thick and resists wet cleaning. We accomplish this using cleaning agents with abrasive ingredients alone or with an abrasive scrubbing pad.

Immersion Cleaning - This technique is used only for materials that can be completely saturated in a cleaning product. It is very effective for cleaning Venetian blinds. One type of immersion we use in ultrasonic. The item to be cleaned is dipped in a tank with a mix of water and cleaning agent then sound waves are used to create microscopic jet streams that agitate and clean the item.

Restoring property can save a lot of money. For many homeowners, though, the money is not the primary concern. It is the opportunity to preserve an item that holds important memories and perhaps has been in the family for generations.

SERVPRO of Statesboro is ready to assist you with both. Call us today at (912) 764.9542 to start preserving your life and memories.

April is Child Abuse Prevention Month

3/26/2019 (Permalink)

April is National Child Abuse Prevention Month. This is an annual observance in the United States in which communities come together to dedicate their time in raising awareness and preventing child abuse. The month of April was designated as Child Abuse Prevention Month in the United States in 1983. According to the National Children’s Alliance, nearly 700,000 children are abused in the United States annually.

On April 20th the Exchange Club of Statesboro will be sponsoring a community picnic in recognition of Child Abuse Prevention Month.

SERVPRO of Statesboro is very proud to announce that we will be joining in on this event and we can’t wait to see everyone there showing their support for the kids and families of our community. 

February Employee of the Month

3/26/2019 (Permalink)

Scott Kingery, February Employee of the Month

Here at SERVPRO we value each of our employees. People rarely succeed unless they have fun in what they are doing and that is what we strive for. We have learned that the only way to do great work is to love what you do.

Every month SERVPRO likes to recognize an employee that brings a positive attitude and goes above and beyond to help the company grow as a whole.

Scott Kingery is one of our many dedicated employees and it is our honor to name him February Employee of the Month.

 Scott has been with SERVPRO for 6 years and has been a true asset to the company.

Scott, thank you for all that you do to make this company run efficiently and for the respect you give to our customers and staff.

March Employee of the Month

3/26/2019 (Permalink)

Wiliam Brower, March Employee of the Month

Here at SERVPRO we value each of our employees. Your work is going to fill up a huge part of your life, and the only way to be truly satisfied is to do what you believe is great work. We have learned that the only way to do great work is to love what you do.

Every month SERVPRO likes to recognize an employee that brings positivity to work place and most importantly to our customers.

William Brower is one of our many dedicated employees and it is our honor to name him March Employee of the Month.

William has been with SERVPRO for a brief time, but has managed to excel and show us that he is a true asset to our company.

William, thank you for your hard work and dedication to the company. We truly appreciate all that you do.

Biohazard- Hoarding Disorder

3/26/2019 (Permalink)

This is what Hoarding Disorder looks like.

SERVPRO is known for water & fire damage clean up, mold remediation, storm damage clean up, & commercial services; however, were you aware that SERVPRO also handles Biohazard clean up?

We provide cleanup and recovery services for many biohazard situations, one being hoarding scenes. According to hoarding statistics, about 5% of the entire population in the universe displays some sort of clinical hoarding.

Being someone diagnosed with Hoarding Disorder (HD) can be difficult, as they find it hard to part with their possessions because of the perceived need to save them.

SERVPRO understands the toll hoarding can take on an individual and their family. In some cases a person diagnosed with Hoarding Disorder (HD) can be ordered by the court system  to clean up the home and property.

So the question is why SERVPRO? Our company is trained to safely remove biohazards of all types and dispose of them properly in accordance with OSHA and health regulations. SERVPRO also realizes that a hoarding scene can be both dangerous and extremely emotional for the customer and their family.

Storm Ready Kit

3/14/2019 (Permalink)

I feel as if we are always prepping for a storm - whether that is a hurricane, thunderstorm, or even the rare winter storm that passes through the southern part of Georgia. I put together some items that should always be in your house in a safe place. You should keep these in mind every 3 months to make sure nothing has expired or stopped working. 

  • Water- one gallon per person for at least three days.
  • Food- at least a three day supply of non-perishable food.
  • Battery powered or hand crank radio
  • Flashlight.
  • Extra batteries.
  • Candles.
  • Phone chargers.
  • Road flares.
  • Rain ponchos.
  • Tarp.
  • Wet wipes.
  • A whistle to signal for help.

When you get caught in a storm, damage to your home is likely. It could be from a limb on your tree or rain leaking through a window. If you see any damage to your home due to a storm, call us at (912) 764-9542 so we can help you through the mitigation process. 

Prep your home for a Storm

3/14/2019 (Permalink)

When a storm is approaching your home, there are some steps you can take to minimize any potential damages from strong storms and potential flooding. If you know a heavy storm is coming and you have time, follow these steps.

  • Make sure all your windows are shut and closed.
  • Bring in or tie down any outside furniture.
  • Make sure your gutters are clean to allow water to flow away from your home.
  • Cut down any dead branches or limbs around your home.
  • Seal any water leaks on your roof if possible.

Be prepared to lose power for any length of time. Strong storms can bring heavy winds which can cause power outages. Even a few hours of no power can be difficult to handle especially with young children. Go to our Storm Ready Kit blog to read about a kit to create to help with the loss of power. 

April Showers can bring Homeowner Headache

3/6/2019 (Permalink)

Each new month brings a new season. As April approaches, we need to prepare for April showers. In an effort to ensure that the showers do not damage your home, it is important for you to act before the rain comes! Here are some things you can check to prevent damage to your home! 

Check your roof. The shingles can be damaged or just worn down which can create a mess for a homeowner. Make sure you check around the chimney. This can be a place that can easily be damaged during a storm. 

Check your foundation. A crack in the foundation can lead to water damaging the home. To prevent water damage, look around your house for puddles, leaks, moisture on the walls, and moisture around the windows. 

Check the seals in your home. Around windows and doors, check the caulking which over time can become a major issue. If you are unsure whether it needs it, ask a professional to look at the seal to see whether it needs to be redone or not. 

If this April you notice an issue in your home such as water in area where it does not belong, call SERVPRO of Statesboro at (912) 764-9542. 

3 things to do while you wait for SERVPRO

3/6/2019 (Permalink)

When you realize there is water in your home, what should you do? First you want to stop the water source. If you are unable to do this, immediately call a plumber. You should also call your insurance company so they can lead you through the steps. We have below 3 of the most important tasks you should do while you wait for SERVPRO of Statesboro to reach your house. 

Most importantly your SAFETY. You should make sure you are safe first. That could mean leaving the house completely (even with the water continuing to flow) if it involves an electrical issue. If the water is high enough where you cannot see the floor, it would be a good idea to leave that area. You may not be aware of some dangerous circumstances that are under the water. 

Documentation, documentation, documentation. To help your insurance company and to have your peace of mind, document every damage you can. Make sure you can see the time and date of each picture. If you think you are taking too many pictures, odds are you should keep documenting. If you have furniture or appliances that were affected, take pictures of the serial number if you can find it. A good idea is to also walk through each affected (and not affected) areas and video. This will ensure you are catching everything. 

Remove any item in harms way. You may be able to start the first step of the cleanup process. If it is safe to do so, remove waterlogged items from the flooded area. The more you can move out, the higher chance the items can be restored. 

If you are over your head with a water loss, our IICRC certified technicians will be on site to help with your loss. 

Fire in your office? Are you ready?

3/5/2019 (Permalink)

We all tend to focus on the safety of our families. Typically, we begin to talk to our children about fire safety when they are very young. What do they need to do if a fire happens? How do they escape if a parent cannot get to them? Where do they wait outside for an adult or firefighter? These are some of the questions we tend to always know the answer too. But what about at work? Here are a few tips about ensuring your employees are always safe! 

Emergency Ready Plan. During your Monday morning meeting go through the company's emergency plan and procedures. Ensure each team member knows the best exit from each part of the building. Don't forget to do this walking a New Hire through the building. Show each team member where every fire alarm is, and how each work to notify the whole building of a fire. The team should also know where each and every fire extinguisher is in the building. 

Fire Drills are not only for school systems but also work environments! Set aside time to have a fire drill. This will ensure that each team members knows how to escape and where to meet outside in case of a fire. 

These are just small things to do in your place of business to keep your employees safe! If you have a fire break out in your office, do you have your own Emergency Ready Plan for your building? Call SERVPRO of Statesboro at (912) 764-9542 so we can get you started with our free ERP! 

Surviving a Tornado

3/5/2019 (Permalink)

This past weekend, multiple tornadoes flew across the southern/coastal part of Alabama and Georgia. Leaving homes destroyed and losing loved ones. How should one prepare for such a dangerous situation? 

First, you should know the difference in a tornado watch and a tornado warning. Tornado watch means that the conditions are perfect for a tornado to form. Tornado warning means that one has been spotted, and you should take cover fast. 

Secondly, everyone should get to a safe location. This safe location should be on the lowest area of the house or building and free of any windows. If you do not have a room without any windows, get in the tub and put a mattress over you.

Thirdly, if you are outside and cannot get to a building, get to a ditch and lay as flat as possible. If you have a cushion or blanket (anything soft to hold over you) of some sort, try keeping that above you to protect you from flying debris. You should NEVER seek shelter under a bridge as this can be one of the most dangerous places to be during a tornado. The bridge can create a more dangerous tunnel of wind. 

TIP: If you are in a mobile home, find a secure storm shelter or building to wait out the storm in. 

Finally, you should wait as long as possible after you no longer hear the wind noises before you move away from your safe space. You cannot fully know how safe the area is so be extra cautious while leaving your safe are. 

If you find yourself looking at a pile of debris that was once your home, call SERVPRO of Statesboro to help after a storm. 

Fire Safety Tips

2/27/2019 (Permalink)

The vast majority of which are home fires. The most common kitchen fire is from leaving something unattended. Depending on the materials in the kitchen, you could have only minutes to escape the danger. 

Here are some fire safety tips: 

  • Install Smoke Alarms on every level of your home, inside bedrooms, and outside sleeping areas.
  • Test Smoke Alarms every month. 
  • If you have children, talk with every family member about how to escape from their room. Have a safe place outside such as a tree in the yard, neighbor, or mailbox. Each member should go there immediately for parents to know that everyone made it out safely. 
  • If a Fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

SERVPRO of Statesboro has IICRC certified technicians on our team to help you through the aftermath of a fire. 

Prep for a Hurricane

2/27/2019 (Permalink)

As the weather begins to improve, hurricane season always sneaks up on our area. SERVPRO of Statesboro is part of the Disaster Response Team with SERVPRO. We know how difficult it can be when a storm hits. Because of this, we always want to have the best and most current tips on hurricane preparedness. Here are a few hurricane preparation tips for homeowners. 

1. When a storm is approaching, always keep your eye close on the weather channel. As we have seen the past few years, the hurricane can change its path constantly. 

2. If a hurricane is coming your way, go through your belongings and find the important paperwork for your house and vehicles to keep with you in the event of an evacuation. 

3. If you experience back water flooding it is important to remember the water is contaminated. Make sure to decontaminate any items that may have come in contact with the water.

4. Do not drive in rising water. Wait until water recedes to go into your home.

5. Take pictures, plenty of pictures. It is important to remember to include time stamps to show insurance companies when image was taken. 

If a hurricane damages your home, we will be there to help with the aftermath. If you have any questions or concerns about hurricane damage, please call our office at (912) 764-9542. 

When seconds matter

2/27/2019 (Permalink)

We offer a fast response 7 days a week, 365 days a year, and are available to take your call anytime. Water damage does not wait for Monday at 10:00 AM to happen. We realize that you want to get your life back to normal as soon as possible after a water loss. All our restoration methods meet industry standards, and our technicians are trained to IICRC standards. We have the technology and equipment that help our team ensure your house is back "Like it never even happened." We offer all our customers comprehensive water mitigation services, and we have a long history of working with insurance companies, so your claims are processed as quickly as possible.

No matter what caused your water damage problem, it is imperative that you have a fast response in calling us and that we move quickly and efficiently in making repairs. In just minutes, water can spread to other areas of your home. After a few hours, floors can become unrepairable. After only a few days, water can create severe complications and secondary damage such as microbial growth. 

Immediately after the loss, you can do a few things before we get there. The removal of wet items that are not permanently there will help tremendously such as rugs, curtains, and more. If you have furniture in the area where the loss has occurred, move the furniture or place waterproof material under each leg to help avoid more or any damage to the legs of furniture. When you call our office, our technician or crew chief may go over a few more steps to ensure your property can be repaired while we are en route to your house. 

At SERVPRO of Statesboro, we understand how crucial it is to move fast after water damage has occurred. Call us as soon as you can after the loss at (912) 764-9542.

New Owners

2/20/2019 (Permalink)

Our new owners, Frank Harris (left) and Carl Perazzola (right)

SERVPRO of Statesboro is excited to announce that we have new owners, Frank Harris and Carl Perazzola. Frank and Carl became a part of the SERVPRO franchise 5 years ago when they decided to purchase SERVPRO of Bryan, Effingham, McIntosh & East Liberty Counties. Since then they have grown that territory tremendously.

About a year ago, they wanted to continue to grow the company so they began to look at the possibilities. They landed on purchasing SERVPRO of Statesboro.

Frank and Carl feel very fortunate to grow into the surrounding territory. SERVPRO of Statesboro and SERVPRO of Bryan, Effingham, McIntosh & East Liberty Counties are looking forward to working together to tackle both territories. So if you see some more green vehicles in the area, you know why! We have doubled our team in both areas to tackle on the work load. We are very excited to start 2019 as a joint team. 

Foundation problems can be due to water

2/20/2019 (Permalink)

Do you think you have water damaging your foundation? Lucky for us you are a hands-on homeowner, who fixes and repairs things as needed. The problem is that water damage to foundations is not an easy water damaging problem to identify.

The key to minimizing the damage is to catch it fast and address the issue. But how? Below is a list of the some of the common symptoms of water damage within a house foundation.

A. Overly Damp Soil

If you have an idea that there could be an issue with moisture, take a look at the soil around the foundations of the property. If it is unusually wet without any recent rain, there is a good chance that groundwater is seeping into the foundation.

B. Water in the Crawlspace
Standing water and moisture building up within a crawlspace is a pretty good sign that something is wrong with the foundation, circulation of air, lack of adequate insulation, or a broken pipe. If it is too damp in this area, the quality of the air in your house can decrease, and it may give off a musty odor.

C. Mal-functioning doorframes or windows
This might sound like a surprising sign, but if your doorframes used to open and close correctly, but have recently started to stick, the problem could be moisture related. It may be a sign that the doorframes have begun to warp, from excessive water absorption.

If you notice one or all three of the issues, you may have a problem on your hands. SERVPRO of Statesboro is here to help! 

Spring Cleaning and Check those Batteries

2/20/2019 (Permalink)

Spring is quickly approaching. The air is becoming warmer and the days are getting longer. We have already posted some Spring cleaning tips so hurry and read them before getting started! In addition to the deep clean that happens in your home, you need to check the batteries in your house. I am not talking about the remote batteries, but the smoke alarm batteries. Some smoke alarms may malfunction, and it may not alert you that the batteries are dying or dead. So during that Spring cleaning, you should always check and/or change the batteries in every single smoke alarm. 

Every home should have multiple smoke alarms. One near the kitchen as this is a common place for a fire to break out in the house. A smoke alarm should also be on every level in the home- a basement, main floor, second floor, and even the attic. Why the attic? This is a place for an electrical fire to break out. In addition, no one monitors this place in the home so it is the perfect place for a fire to form and spread to the point where a homeowner cannot extinguish the fire. 

Ways we can help

2/20/2019 (Permalink)

SERVPRO of Statesboro provides a multitude of different services. We are the leading professionals in restoration and cleaning. We are equipped to handle any job small or disastrous. Below are just some of the services we will gladly provide in your time of need.


  • Fire, smoke and soot
  • Water removal and dehumidification
  • Catastrophic storm response
  • Move outs and contents restoration
  • Contents claim inventory services


  • Air ducts and HVAC
  • Carpet, upholstery, drapes, and blinds
  • Ceilings, walls and hard floors
  • Odor identification
  • Deodorization

Whether you need your carpets cleaned during Spring Break or you need help with smoke damage from a terrible electrical fire, we would love to help. SERVPRO of Statesboro can be at your place of business to give a pre-estimate for the work needed. If you have any questions, please give us a call at (912) 764-9542. 

Need a clean?

2/20/2019 (Permalink)

Whether you are trying to sell your home or you have renters moving out or even after a water loss in your home, getting your house ready for new people can be very exhausting.

When it comes to selling your home, it can be extremely overwhelming working with realtors, inspections, and potential buyers. Lucky for you, SERVPRO of Statesboro is happy to clean your house and get it ready for showings and the sale. With our highly trained crews, we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services including carpet cleanings. We have helped many homeowners prepare and sell their homes with a top to bottom cleaning. We have also helped a lot of apartment complexes clean after the lease ends and a new one is beginning. 

Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers, and cleaning the inside and outside of kitchen and bathroom appliances. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have, and to get you a good idea of what the project would entail and cost. SERVPRO is always here to help.

2019 Community Youth Day

2/19/2019 (Permalink)

Miranda and a child bonding over love for the hula-hoop!

Our Account Manager, Miranda Winter, is part of the 2019 Leadership Bulloch Class. Each class has to plan and execute a class project. Miranda's class decided to sponsor a Community Youth Day at Luetta More Park in downtown Statesboro this past weekend. The park’s proximity to small communities and neighborhoods makes it a popular hang out for kids and families of all ages. Since Leadership Bulloch is a Chamber sponsored program, the class is not allowed to raise funds for the class project so they began asking local businesses if they would like to donate items such as soaps, toothbrushes, food, and more around November to make this event possible.
The class was able to collect enough items to make over 300 care packages to give away to the kids and families. The class also provided free food and drinks for everyone to enjoy. There were a variety of activites and games for the kids to enjoy. They also had the opportunity to tour the Statesboro Police vehicles and the Statesboro Fire Department trucks. The event was such a success that the Statesboro Youth Commission would like to carry on for years to come. We enjoyed being a small part of this wonderful event!

Spring is in the air.. Spring cleaning is upon us

2/6/2019 (Permalink)

It is starting to feel like spring. Coincidence that Phil the Groundhog said this past weekend it would be an early spring? Let's talk that dreaded Spring Cleaning!

On the first warm, dry day of the season, everybody in the family—that is, everyone in the family who had survived the ravages of the cold season—would pitch in to pull every stick of furniture and scrap of cloth outside. Then, armed with brooms and washrags, one squad of housecleaners would return to the house, sweeping and scrubbing every corner and washing down the walls, while another would air out linens, remove soot and ash from couches and chairs, dust books and paintings, and mend a few items on the run.

Today, the thought of taking a day or weekend to turn our houses upside down seems a near impossibility. Who has the time? Besides, our modern centrally heated and cooled, climate-controlled homes don’t get oily, sooty, or smoky, and our washing machines and vacuum cleaners help keep the dirt from sneaking in.

True enough. Still, there are trade-offs: our houses are airtight, comparatively speaking, but they also can’t breathe. They’re full of chemicals and gases, from the components of floor wax to the microfibers of carpets, that our ancestors never knew.

When a warm, dry day does come, the first order of business is to head to each bedroom, strip down the beds, and take everything that isn’t nailed down outdoors. Hang quilts, blankets, comforters, and mattress covers out on the line (or, if the neighbors are forgiving, spread them out on hedges or on the lawn) and let them bask in the sun for the day. Set up a couple of sawhorses and drag the mattress out for a good airing, too. You will be slaughtering dust mites by the millions, and a jolly massacre it will be.

The next step is work your way from the top of the house to the bottom, dusting and then sweeping or vacuuming every corner of the room. Fling open the windows wide, and let fresh air circulate; it’s amazing the difference a day’s airing can make for a house that’s been shut up all winter. If, that is, your house will allow you to open windows at all, as no hotel built within the last ten years seems to permit.

It’s time now to do some heavy lifting, literally: move the stove and refrigerator and give the floor underneath a good scrub. Self-cleaning ovens don’t need much maintenance these days, but microwaves do; if you’re not in the habit of giving yours a weekly sponging down, then put two cups of water into a Pyrex bowl, throw in two lemon halves, and turn the oven on high setting for ten minutes. Then take a fresh washcloth (always preferable to a sponge) and scrub the oven rack and walls, taking care not to skip the ceiling. Give it a second scrubbing with half a cup of plain white vinegar diluted in half a cup of warm water, then add another cup of water to the bowl and turn the oven on for another ten minutes. The lemon will remove the smell of the vinegar, and your oven will be like new. 

Now for the windows. Dust and vacuum the drapes, blinds, and shades. Wash the windows inside and out. Again, a mixture of white vinegar and warm water is as good as any commercial cleaner; I will refuse to feel guilty if this advice brings the window-spray conglomerates to financial ruin.

You’re probably ready for lunch now. Take a break. Then give the house a quick once-over. Do you have smoke detectors? Now’s the time to change the batteries, which will usually last a year. Do you have a ceiling fan or a chandelier? Now’s the time to climb up on a stepladder and remove dust from the top of the fan blades and crystals.

Ready for a cup of coffee? It’s probably time for one. You already know that spring cleaning is made all the easier by keeping up with the cleaning chores daily, weekly, and monthly throughout the year. A legion of self-improvement, time-management, and uncluttering consultants and web sites stands ready to dispense advice on just how to do that, one of the ironies of this age of consumption and of the constant hurry to acquire the money to acquire more stuff.

Now it’s time to head to the bedroom closets, the garage, the basement—or maybe it’s time to send your loved ones in to do that terrible work, or even to hire someone for the job.  Call SERVPRO of Statesboro at 912-764-9542 to set up a Spring Clean Deep Clean.  Then, sit back and enjoy the nice Spring weather and your sparkling clean home.

Do's and Don't's of Mold

2/6/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Statesboro for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Statesboro specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 912-764-9542

Spot vs Stain

2/6/2019 (Permalink)

After a fire, going through items can be extremely difficult. Part of that process is deciding if something is damaged beyond repair or needs cleaning. Here are a few ways to figure out if your items are stained or just covered in spots.

People often use the terms “spots” and “stains” interchangeably, but they have an important distinction between them. A spot is a visible surface discoloration that results from a soil that you CAN remove. A stain on the other hand, is a visible discoloration resulting from a color that permanently attaches that you CAN’T remove.

A skillful cleaner is sometimes able to turn what appears to be a stain into a spot. But someone with poor cleaning techniques may do the opposite. That’s why acquiring the proper spot cleaning knowledge, education and product that SERVPRO of Statesboro has to offer is crucial to carpet cleaning success. We offer a range of specialized cleaning methods backed by state-of-the-art equipment to insure your carpets or upholstery are spick and span, and spot and stain free.

Be sure to call SERVPRO of Statesboro at 912-764-9542 for all your Bulloch, Emanuel, Candler, Jenkins and Screven County spot or stain needs!

Understanding Dehu Specs

1/10/2018 (Permalink)

When checking out the specs on a dehumidifier you’ll usually find listed under the section “Water Removal” two numbers. One is noted as AHAM (Association of Home Appliance Manufacturers) and one is “Capacity at Saturation”. But what do these numbers represent and how are they calculated?

AHAM certifies that the PPD (Pints per day) a manu-facturer claims their product will remove is accurate. All dehu’s are tested in a controlled environment where the temperature is 80° F with a relative humidity of 60%. The units are run for 24 hours and the measured amount of extracted water becomes the official AHAM rating.

But even though each dehu is tested the same, the problem is that real world conditions are many times quite different. There have also been questions about whether the ratings that are being applied to “Home” appliances should have any bearing on the type of commercial units that you employ. And that’s where the “saturation” number becomes important.

Saturation can best be described as any extreme condition where the amount of moisture that is in the air is so high that a dehu is forced to run continually over a 24 hour period (100% RH). Situations like this might arise with flooded basements or natural disasters like hurricanes. So the saturation PPD rating will be at the top end of your dehu’s capability.

There exist a sizable number of temperature/humidity combinations that occur naturally or are due to the use of heat drying that causes faster evaporation. These all affect a dehumidifiers performance. Having more than two test conditions listed in the unit’s specs could give you a better idea of its overall performance, but that’s not likely to happen. But having some understanding of its performance capacity will help to ensure you’ve got the right sized unit on the job.


7th Annual SERVPRO Golf Tournament and C.A.F.E. Fundraiser

1/5/2018 (Permalink)

Bill Taylor, Peggy Garner and Steve Garner.

On September 28th, 2017 we held our 7th Annual SERVPRO Golf Tournament and C.A.F.E. Fundraiser. This is an event that we look forward to every year.

The C.A.F.E., Community Assistance in Fire Emergencies, is an organization that is funded solely by donations from the community. The C.A.F.E. responds at the request of the Fire Department when someone is displaced by a house fire. They offer shelter until accommodations can be made for the family along with blankets, emergency clothing, etc.  

This year, we are proud to say that through our Tournament and donations, we raised $5,000.00 for the C.A.F.E. Unit. Without the help of our community and sponsors we could not make this possible every year. Thank you so much for your continued support of this event.

We look forward to next year!

The Need for Air Filtration Device’s on Every Job

1/4/2018 (Permalink)

One of the more fascinating aspects about disaster restoration is that no two jobs are alike. That being said, you will most likely run across at least one of the following conditions 100% of the time:

  • Some sort of contamination
  • Where you need to dry carpet in place or by floating
  • Where structural cavities need drying
  • A customer who asks for air filtration
  • Customers that are considered to be "at-risk" due to allergies, asthma, etc.

The common denominator of these conditions is that they're all associated with and/or can adversely affect indoor air quality. That’s the reason why you should have air scrubbers (or AFD’s – Air Filtration Devices) running on every job.

When cleaning up sewage, mold or a fire damage, you can’t help but produce considerable amounts of many airborne hazardous materials due to your cleaning efforts. For instance, smoke and fire residues can be poisonous as a fire will destroy plastics, foam, fabrics, carpets, woods, synthetics, and asbestos-containing materials. And any time you unsettle toxins that may be lurking in wall or ceiling enclosures, there’s a good chance that they’ll float into the occupied areas of the structure.

You even need to be concerned about air quality on clean water losses. Due to the need for high-speed air movers to facilitate efficient drying, a myriad of minute particles that are trapped in carpets and furniture are stirred up and can cause adverse health problems to those who are susceptible.

So what are the benefits of having air scrubbers of every job?

  • They help to reduce the quantity of possibly harmful air particles, decreasing the chance that occupants or technicians will inhale them.
  • You’ll have cleaner equipment with less maintenance.
  • Clean equipment also reduces the chance of cross contaminating the next job.

That's why making air scrubbers available on every jobsite makes good business sense.

Common Crime Scene Contaminates

1/4/2018 (Permalink)

No matter how many CSI or forensic TV shows we’ve seen, leaving the crime scene clean-up to the professionals is the best route to take for both your health and safety. After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk.

One example of a crime scene contaminant is forensic residue. Forensic investigators use a variety of different materials and substances to conduct their investigations, such as fingerprint dust. SERVPRO of Statesboro is responsible for ensuring that these substances do not remain at the site. We also handle bodily fluids. The fluids pose a health risk if they are not handled properly, and witnesses should not attempt to remove them from the crime site. SERVPRO of Statesboro will respond immediately and has the specialized training, protective equipment and experience to safely clean trauma and crime scenes.

How to Prevent Frozen Pipes

1/4/2018 (Permalink)

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

To learn more information on Frozen Pipes and How to Prevent Them, Click on this link,  http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes

Provided by the Red Cross.

Thunderstorm Preparedness

10/26/2017 (Permalink)

The Red Cross and SERVPRO are always here to help!

Be Prepared for Thunderstorms and Severe Weather

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Discuss thunderstorm safety and lightning safety with all members of your household
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Consult your local fire department if you are considering installing lightning rods
  • Get trained in first aidand learn how to respond to emergencies
  • Put together an emergency preparedness kit:
  • Water—one gallon per person, per day
  • Food—non-perishable, easy-to-prepare
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation & personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family & emergency contact information
  • Extra cash

Paws N Claws at Georgia Southern

10/26/2017 (Permalink)

Paws N Claws at Georgia Southern Photo-Booth Fundraiser. Diamond, MoJo, Tony (with Marketing Rep Miranda) and Irma.

Paws N Claws at Georgia Southern is an organization that was created by the Humane Society of Statesboro-Bulloch Co. in order to raise awareness regarding the overpopulation of dogs and cats here locally in Statesboro. Through volunteering and fundraising, students at Georgia Southern offer their time to try to save the many four legged friends who need our help throughout the community.

Paws N Claws and the Humane Society hold several fundraisers and events through out the year. The fundraiser our Marketing Rep. Miranda attended today was the Pet Photo-Booth.

The Pet Photo-booth Fundraiser gives you the opportunity to snap some pictures with the adoptable pups. How is it a fundraiser you ask? Well, it's $1.00 to pet the pups and $2.00 to snap a pic with a pup. A small price to pay to snuggle these cuties and help raise money to go towards their care and the organization.

The pups at the events are all up for adoption. These are just a few of the available animals. They have other dogs at the shelter needing  homes, as well as cats. 

The next big fundraiser the Humane Society has coming up is, Raise the Woof! It's a stand up comedy show on Friday, November 3rd, 2017 at 7:30pm.

If you are looking to add a furry friend to your family, check your local shelter or Humane Society first. Remember, a four legged friend is a life long commitment who deserves your love and attention for their life time, not just when it's convenient for you. 

Save a life! Adopt don't shop!

Build An Emergency Kit- You'll Thank Yourself Later!

10/24/2017 (Permalink)

1. Water1 gallon per person per day – Sealed water bottles are best for storage. You can also freeze them ahead of time to keep food cold longer.

2.Non-Perishable Food – At least a 3 day supply per person of food that does not require cooking or refrigeration. (Canned meat, vegetables, juices & fruits, crackers, granola bars, trail mix, etc.)

3. Manual can opener.

4. Plastic garbage bags.

5. Flashlight, batteries, back up phone charger.

6. First aid kit – various sizes of adhesive bandages, cold packs (non refrigerated type), scissors, tweezers.

7. Hygiene items – toilet paper, towelettes, soap, baby wipes, liquid hand sanitizer.

8. Matches – stored in a waterproof container.

9. Cash – have enough cash to sustain you through a 2 week period. Without electricity, most businesses (if open) will not accept credit cards and may not accept traveler’s checks.

10. Emergency phone numbers.

11. Entertainment – games, books, etc. to help pass the time if power goes out.

Should I Encapsulate My Crawl Space?

10/10/2017 (Permalink)

Crawl space encapsulation is a generic term used to describe a crawl space that is protected from moisture by using a vapor barrier on the floor and walls. This term was and is widely marketed by different basement waterproofing franchises in the early part of the century. Crawl space encapsulation has become directly associated with a white vapor barrier installed in the crawl space to cover the floor and walls.

Improvement over a “closed” crawl space

An encapsulated crawl space uses all of the features applied to a closed crawl space with a few exceptions. To be an encapsulated crawl space the vapor barrier is continued up the foundation wall and sealed (taped) to the floor vapor barrier. All supports, as well as plumbing that comes through the dirt and walls are also sealed. A polyurethane caulk or two sided foundation tape is applied between the foundation wall and the crawl space vapor barrier to seal the moisture under the barrier. In most cases the vapor barrier that is used is made of high quality polyethylene with a polyester mesh reinforcement. Although some companies offer a clear visqueen plastic purchased from a local hardware as a solution to keep their costs down.

Environmental Control

The purpose of crawl space encapsulation is to create an environment that can be controlled. The reason the open crawl space is so bad is because the environment is allowed to change daily, sometimes hourly. Much like building a swimming pool and refusing to full it with water because of the extra expense and time, the steps to encapsulating a crawl space should end with an environment that you are controlling and therefore you have conditioned the air. Once you have transformed the space, by way of crawl space encapsulation, into an area that is part of the house it will be cleaner and healthier for your home and family.

Think of it as a….

Maybe you have heard or read somewhere on this site that a crawl space is like a basement in many ways. Well, it is. In the function of the homes air quality and moisture penetration. Crawl space encapsulation is essentially the same answer to a crawl space as the concrete floor in a basement. Under that concrete floor is a vapor barrier to control moisture. The concrete on the floor is for walking or use durability only. When a quality vapor barrier is used to encapsulate a crawl space it will hold up to crawl traffic and not tear like thin plastic will.

It’s Just Plastic

Not all crawl space vapor barriers are created equal, but the truth is all will help in some way. A quality vapor barrier will last for 25 years or more, while a 6 or 10 mil clear plastic from the hardware store might last 3 to 5 years. The real investment is in the time and effort it takes to do it right, so for a little bit more money up front your efforts will have a lasting result. If odor is a concern make sure the vapor barrier that is installed is made of polyethylene and not PVC. PVC liners will off gas and smell like a pool liner. If a PVC liner off gasses in the crawl space you will smell it in your home.

How To Avoid A Kitchen Fire; 10 Steps!

10/10/2017 (Permalink)

Did you know the kitchen is where more home fires occur than anywhere else in the house and that cooking is the number one cause of home fires? The American Red Cross has steps everyone can follow to avoid a cooking fire:

  1. Never leave cooking food unattended – stay in the kitchen when frying, grilling or broiling food. If you have to leave the kitchen, even for a second, turn off the stove.
  2. Check your food regularly while cooking and remain in the home while cooking.
  3. Use a timer so you’ll remember that the stove or oven is on.
  4. Don’t wear loose clothing or dangling sleeves while cooking.
  5. Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.
  6. Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove, oven or any other appliance in the kitchen that generates heat.
  7. Clean cooking surfaces on a regular basis to prevent grease buildup.
  8. Consider purchasing a fire extinguisher to keep in your kitchen. Contact your local fire department to take training on the proper use of extinguishers.]
  9. Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
  10. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year.

To learn how to prevent a fire in your home and how to keep members of your household safe, you can take our cooking safety quiz and download the Red Cross Fire Prevention and Safety ChecklistDownloadable fact sheets are also available on how to avoid home heating fires, candle safety, proper use of smoke alarms and teaching your children what to do in the event of a fire

Brooklet Residents: Follow These Mold Safety Tips If You Suspect Mold

8/31/2017 (Permalink)

A slow faucet leak can cause a lot of mold growth. Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Statesboro for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Statesboro specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (912) 764-9542

Swainsboro Smoke and Soot Cleanup

8/31/2017 (Permalink)

The Fire Took Place in the Kitchen but the smoke and soot could be found throughout other parts of the home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor.

Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action and make it look "Like it never even happened."

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Statesboro will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Restoring Your Statesboro Commercial Property After A Water Damage Event

8/30/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges. Water leaked in-between the roof and ceiling of this facility.

Flooding and water damage events at Statesboro commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area.

In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Statesboro

SERVPRO of Statesboro specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration.

From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property and make it "Like it never even happened."

Understanding SERVPRO Lingo of Water Contamination

11/14/2016 (Permalink)

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

There are three major types of contaminated water.

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature and contact with contaminants.

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces or standing water that has begun to support microbial growth.


SERVPRO of Statesboro will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Bulloch, Emanuel, Jenkins, Screven and Candler County’s Dryer Fire Preventions

10/6/2016 (Permalink)

Thousands of dryer fires are caused by lint every year, yet they can be easily prevented with a few minutes of cleaning.

Regular maintenance of your dryer will help to improve the drying speed of your clothing, reduce energy usage, and most importantly, reduce the risk of dryer fires! Here are a few ways to get cleaning…

  • One of the best precautions is to empty the lint trap after every load. Use of laundry detergent, fabric softener and dryer sheets can lead to an unseen waxy build up or film over your lint trap. Remove any large clumps of lint build-up that are visible. Fill up a bucket or sink with warm water and a little dish soap and gently scrub with a toothbrush until clean. If you run water over the filter, it should be able to pass through easily without any pooling. Ensure that there are no tears in the screen.  
  • Pull out the dryer from the wall and unplug the machine. Ideally you will pull the dryer all the way out so that you can vacuum underneath it all. You’ll want to suck up any loose debris and then wash and dry the floor.
  • Remove the vent off the back of the dryer. Using a screw driver, remove the vent clamp and slide the vent (dryer duct) off the dryer. Reach into the hole on the back of the dryer, remove any large clumps of lint and then follow with your vacuum attachment reaching as far in as you can. Metal ducts are much less of a fire risk than foil or plastic vents and, if a fire does start, are more likely to contain it.
  • Clean the inside drum. Using a rag, wipe down the inside of the dryer with a 50/50 water and vinegar mixture. Dry thoroughly. If you have an automatic drying setting, give the moisture sensor electrodes a cleaning with a cotton ball dipped in rubbing alcohol. Buildup from link or dryer sheets can affect these sensors and leading to either damp or overly dried clothing. These are usually located just inside the dryer below the door opening. Don’t forget to clean the inside of the door too!

For best fire prevention, do a deep cleaning at least annually with regular maintenance to remove any visible lint.

In case of fire, SERVPRO of Statesboro is available 24/7 to come in and make it "Like it never even happened."

Flood Facts Quiz

10/5/2016 (Permalink)

1. What is the #1 source of natural disaster losses in the United State?

A. Flood       B. Wind         C-Fire

2. In a high risk area your home is more likely to be damaged by:

A. Flood       B. Fire

3. Most homeowners insurance covers flood damage, true or false?

4. Just a few inches of water from a flood can cause tens of thousands of dollars in damage, true or false?

5. What is it called when winds combine with tides to create a huge wave that push water miles inland?

6. What can cause flooding in mountain areas when the sun is out?

7. From 2005 to 2014 total flood insurance claims averaged more than:

A. $97.6 Million       B. $3.5 Billion      C. $1.8 Billion

8. What percentage of all flood insurance claims come from outside of mapped high-risk areas?

A. 9%         B. 15%         C. 20%

9. Storms can cause major flooding in desert states during what season?


1. A-Floods

2. B-Floods

3. False

4. True

5. Storm Surge

6. Melting Snow

7. B-$3.5 Billion

8. C-20%

9. Monsoon

The Process of Restoring your Bulloch, Jenkins, Emanuel, Candler and Screven County Properties when there's Water Damage

9/23/2016 (Permalink)

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for specific conditions. However, the overall water restoration process remains the same.

The steps below detail our restoration process for the typical water-damaged property.

Step 1: 24 Hour Emergency Contact

SERVPRO of Statesboro is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the damage and increase the chances of microbial growth.

We have the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration – in fact, it’s the cornerstone of our business.

Step 2: Inspection and Damage Assessment

As this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

  • We’ll identity and stop the water source
  • Next, we’ll identify the type of water – the level of contamination of the water will affect the specific restoration processes we use.
  • Then, we’ll survey the extent of the water damage and complete the safety inspection
  • Lastly, we’ll move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

Step 3: Water Removal/Water Extraction

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

  • Move-Out/Pack-Out – SERVPRO of Statesboro can conduct an organized, efficient move-out to protect your belongings from further damage.
  • We’ll use Submersible Pumps and Industrial Wet/Dry Vacuums to remove the water.
  • Next, we’ll inspect the carpet pad and carpet, and remove if needed.
  • Then, we’ll bring in moisture detectors and other meters to measure the extent of the moisture saturation.

Step 4: Drying and Dehumidification

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. This retained water can cause the materials to break down, warp or cause mold damage.

  • Our professionals will use dehumidification equipment to extract the remaining water.
  • We then check the moisture levels to monitor the drying process.

Step 5: Cleaning and Repair

In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing and other restorable belongings damaged by the water. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

  • We are trained to identify and eliminate offensive odors, and use antimicrobial and antibacterial treatments to sanitize the area.
  • We will also remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Step 6: Restoration

This is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. SERVPRO of Statesboro can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low.

Restoring Your Bulloch, Candler, Jenkins, Emanuel and Screven County Commercial Property After A Water Damage Event

9/20/2016 (Permalink)

Flooding and water damage events at Bulloch, Candler, Jenkins, Emanuel and Screven County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Statesboro

SERVPRO of Statesboro specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:


National Preparedness Month

9/19/2016 (Permalink)

Will you be ready when disaster strikes? SERVPRO ready for whatever happens.

  1. Access alerts and warnings – Receiving timely information about weather conditions or other emergency events can make all the difference in knowing when to take action to be safe. Downloading weather apps, following local news stations on social media or watching them on television is a fast way to stay updated on the emergency and will help your family decide what your next action should be.
  2. Assembly or update supplies – Like some of us have already experienced, an emergency may knock out power. Prepare by stocking non-perishable food items and water, as well as any type of batteries or chargers you may need.
  3. Create your family emergency communication plan – Make a list of contact information for your family and other important people/offices, such as medical facilities, doctors, schools or service providers. Decide on safe, familiar places where your family can go for protection in any type of emergency, for both indoor and outdoor.
  4. Document and insure your property – Whether it be weather related (flood and tornado), fire or water damage, having a detailed inventory of your property’s contents will assist you if a disaster strikes. Your inventory will help you prove the value of what you owned, which could speed your claim processing, and will provide documentation for tax deductions you can claim for your losses – it can also determine the correct amount of insurance to purchase. It is important to review your policy annually to remind yourself of your coverage and to make any updates based on new purchases, renovations, increases in property value or increases in costs to rebuild or replace items.
  5. Protect your critical documents – Think about the documents you would need to identify yourself and your household members, including children and pets, your relationships or status. Store paper copies in a waterproof and fireproof box, safe or bank deposit box. Secure electronic copies with strong passwords and save them on a flash or external hard drive in your waterproof box or safe. Keep your policy number, insurance professional/company phone number and claim filing instructions in a secure, convenient location.

Remember your safety this month and every month, and contact your local SERVPRO at 912.764.9542 if you have any emergency service needs.

How to Prepare for a Flood

8/8/2016 (Permalink)

How to Prepare for a Flood

You’ll be better prepared to withstand a flood if you have the following items available – packed and ready to go in case you need to evacuate your home

  • Water—at least a 3-day supply; one gallon per person per day
  • Food—at least a 3-day supply of non-perishable, easy-to-prepare food
  • Flashlight [Available on the Red Cross Store]
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible) [Available on the Red Cross Store]
  • Extra batteries
  • First Aid kit [Available on the Red Cross Store]
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage


Responding Appropriately During a Flood
  • Listen to area radio and television stations and a NOAA Weather Radio for possible flood warnings and reports of flooding in progress or other critical information from the National Weather Service (NWS)
  • Be prepared to evacuate at a moment’s notice.
  • When a flood or flash flood warning is issued for your area, head for higher ground and stay there.
  • Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.
  • Be especially cautious at night when it is harder to recognize flood danger.
  • Because standard homeowner’s insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more flood safety tips and information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov.


Flood Recovery Tips
  • Return home only when officials have declared the area safe.
  • Before entering your home, look outside for loose power lines, damaged gas lines, foundation cracks or other damage.
  • Parts of your home may be collapsed or damaged. Approach entrances carefully. See if porch roofs and overhangs have all their supports.
  • Watch out for wild animals, especially poisonous snakes that may have come into your home with the floodwater.
  • If you smell natural or propane gas or hear a hissing noise, leave immediately and call the fire department.
  • If power lines are down outside your home, do not step in puddles or standing water.
  • Keep children and pets away from hazardous sites and floodwater.
  • Materials such as cleaning products, paint, batteries, contaminated fuel and damaged fuel containers are hazardous. Check with local authorities for assistance with disposal to avoid risk.
  • During cleanup, wear protective clothing, including rubber gloves and rubber boots.
  • Make sure your food and water are safe. Discard items that have come in contact with floodwater, including canned goods, water bottles, plastic utensils and baby bottle nipples. When in doubt, throw it out!
  • Contact your local or state public health department to see if your water supply might be contaminated. You may need to boil or treat it before use. Do not use water that could be contaminated to wash dishes, brush teeth, prepare food, wash hands, make ice or make baby formula!
Let Your Family Know You're Safe

If your community has experienced a disaster, register on the American Red Cross Safe and Well web site to let your family and friends know about your welfare. You may also call 1-866-GET-INFO to register yourself and your family.

Summer Safety Tips

7/8/2016 (Permalink)

Summer Weather Safety and Survival

Summer Safety Rules

Your National Weather Service Forecast Office in Norman will usually initiate alert procedures when the daytime heat index is expected to exceed 105°F and the nighttime temperature remains at 80°F or more for at least two consecutive days. This will typically result in a Heat Advisory being issued for parts of the area.

What To Look For and Actions To Take

The Symptoms of Heat Disorders...

Heat DisorderSymptomsFirst AidSunburnSkin redness and pain, possible swelling, blisters, fever, headaches.Take a shower, using soap, to remove oils that may block pores preventing the body from cooling naturally. If blisters occur, apply dry, sterile dressings and get medical attention.Heat CrampsPainful spasms usually in leg and abdominal muscles. Heavy sweating.Firm pressure on cramping muscles or gentle massage to relieve spasm. Give sips of water. If nausea occurs, discontinue.Heat ExhaustionHeavy sweating, weakness, skin cold, pale and clammy. Weak pulse. Normal temperature possible. Fainting, vomiting.Get victim to lie down in a cool place. Loosen clothing. Apply cool, wet cloths. Fan or move victim to air-conditioned place. Give sips of water. If nausea occurs, discontinue. If vomiting occurs, seek immediate medical attention.Heat Stroke
(Sun Stroke)High body temperature (106+). Hot, dry skin. Rapid, strong pulse. Possible unconsciousness. Victim will likely not sweat.Heat stroke is a severe medical emergency. Call 9-1-1 or emergency medical services or get the victim to a hospital immediately. Delay can be fatal. Move victim to a cooler environment. Try a cool bath or sponging to reduce body temperature. Use extreme caution. Remove clothing. Use fans and/or air conditioners. DO NOT GIVE FLUIDS.

You can help yourself and others avoid experiencing the HEAT DISORDERS (above) by following these safety rules.

Thinking About Yourself

  • Avoid the Heat. Stay out of the heat and indoors as much as possible. Spend time in an air conditioned space. Only two hours a day in an air-conditioned space can significantly reduce the risk of heat-related illness. Shopping malls offer relief if your home is not air-conditioned. If air conditioning is not available, stay on the lowest floor out of the sunshine. Remember, electric fans do not cool, they just blow hot air around.
  • Dress for the heat. Wear loose-fitting clothes that cover as much skin as possible. Lightweight, light-colored clothing that reflects heat and sunlight and helps maintain normal body temperature. Protect your face and head by wearing a wide-brimmed hat. Avoid too much sunshine. Sunburn slows the skin's ability to cool itself. Use a sunscreen lotion with a high SPF (sun protection factor) rating.
  • Drink FOR the Heat. Drink plenty of water and natural juices, even if you don't feel thirsty. Even under moderately strenuous outdoor activity, the rate your body can absorb fluids is less than the rate it loses water due to perspiration. However, if you have epilepsy or heart, kidney, or liver disease; are on fluid-restrictive diets; or have a problem with fluid retention should consult a doctor before increasing liquid intake.
  • Do not drink IN the Heat. Avoid alcoholic beverages and beverages with caffeine, such as coffee, tea, and cola. Alcohol and caffeine constrict blood vessels near the skin reducing the amount of heat the body can release. Although beer and alcohol beverages appear to satisfy thirst, they actually cause further body dehydration.
  • Eat for the Heat. Eat small meals more often. Avoid foods that are high in protein because they increase metabolic heat. Avoid using salt tablets, unless directed to do so by a physician.
  • Living in the Heat. Slow down. Reduce, eliminate, or reschedule strenuous activities such as running, biking and lawn care work when it heats up. The best times for such activities are during early morning and late evening hours. Take cool baths or showers and use cool, wet towels.
  • Learn the symptoms of heat disorders and know how to give first aid.
  • Thinking About Others

  • Do not leave children in a closed vehicle, even for a few minutes. This is a "No-Brainer". Temperatures inside a closed vehicle can reach 140°F-190°F degrees within 30 minutes on a hot, sunny day. However, despite this common sense rule, deaths from heat occur almost every Summer when someone leaves their child in a closed vehicle.
  • When outdoors, protect small children from the sun, their skin is sensitive.
  • Help your pets keep their cool. It will "feel" as hot for them as it will for you. As with children, do not leave your pets in a closed vehicle. Be sure your animals have access to shade and a water bowl full of cold, clean water. Dogs don't tolerate heat well because they don't sweat. Their bodies get hot and stay hot. During summer heat, avoid outdoor games or jogging with your pet. If you would not walk across hot, sunbaked asphalt barefoot, don't make your dog walk on it either. (Dogs can also get blisters on their paws from hot pavement.)
  • Learn the symptoms of heat disorders and know how to give first aid.
  • Thinking About Your Environment

  • Protect windows. Hang shades, draperies, awnings, or louvers on windows that receive morning or afternoon sun. Outdoor awnings or louvers can reduce the heat entering the house by as much as 80%.
  • Conserve electricity. During periods of extreme heat, people tend to use a lot more power for air conditioning which can lead to a power shortage or outage. Vacuum air conditioner filters weekly during periods of high use.
  • Keep lights turned down or turned off.
  • Avoid using the oven.
  • Learn the symptoms of heat disorders and know how to give first aid
  • Fireworks Safety for the 4th of July

    6/30/2016 (Permalink)

    The number of Americans planning to use backyard fireworks this Fourth of July is expected to hit an all-time high. In preparation for holiday celebrations, The National Council on Fireworks Safety (NCFS) encourages consumers to review all safety tips before purchasing and using fireworks.

    "Every year, safety is our first priority as families begin to plan their Fourth of July festivities. While fireworks are the most iconic and festive way to celebrate our country’s independence, there can be dangers if fireworks are used improperly,” said Nancy Blogin, President of the National Council on Fireworks Safety. “Consumers should purchase fireworks from a reputable company or fireworks stand, check local and state laws for fireworks use in your city, and check all instructions on fireworks packaging before use.”

    The fireworks industry has made great progress in improving firework quality and reducing injuries; however, there is still work to be done as the vast majority of fireworks-related injuries in the U.S. each year result from the misuse of fireworks.

    We have seen an increase in injuries among youth that have used fireworks in videos unsafely to impress their friends or to get a laugh.  We want parents to help us put a stop to using fireworks in viral videos by encouraging safety and by explaining that the improper use of fireworks can produce serious injuries or even death. 

    “We have a collective responsibility as a community to put a stop to improper fireworks usage. If you see something that is unsafe, say something or report it to your local fire or police department,” said Blogin.

    The NCFS’s mission is to educate the public on the safe use of fireworks and encourages consumers to follow the following safety tips before engaging in fireworks celebrations this Fourth of July:

    1.      Obey all local laws regarding the use of fireworks.

    2.      Know your fireworks; read the cautionary labels and performance descriptions before igniting.

    3.      A responsible adult should supervise all firework activities.  Never give fireworks to children.

    4.      Alcohol and fireworks do not mix.  Save your alcohol for after the show.

    5.      Wear safety glasses when shooting fireworks.

    6.      Light one firework at a time and then quickly move away.

    7.      Do not hold a fireworks item in your hand.

    8.      Use fireworks outdoors in a clear area; away from buildings and vehicles.

    9.      Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water before you discard it.

    10.  After purchasing fireworks, always store them in a cool, dry place.

    11.  When using fireworks always have a connected hose, bucket of water, or other water source nearby.

    12.  Never carry fireworks in your pocket or shoot them into metal or glass containers.

    13.  Do not experiment with homemade fireworks.

    14.  Dispose of spent fireworks by wetting them down and place in a metal trashcan away from any building or combustible materials until the next day.

    15.  Ensure all pets and animals are away from fireworks noise.

    16.  With the rise in stress-related disorders affecting American service men and women, pay special consideration to individuals who may be sensitive to loud noises in proximity to your fireworks show.

    If you have any questions regarding how to properly use fireworks we encourage you to consult your local dealer.

     About The National Council on Fireworks SafetyThe National Council on Fireworks Safety is a nonprofit 501(c) organization dedicated to educating the public about the safe and responsible enjoyment of consumer fireworks. For more information, visit http://www.fireworkssafety.org.

    Are you Ready for Hurricane Season?

    6/2/2016 (Permalink)

    Are you ready for a hurricane?

  • Listen to a NOAA Weather Radio (Available on the Red Cross Store) for critical information from the National Weather Service (NWS).
  • Check your disaster supplies. Replace or restock as needed.
  • Bring in anything that can be picked up by the wind (bicycles, lawn furniture).
  • Close your windows, doors and hurricane shutters. If you do not have hurricane shutters, close and board up all windows and doors with plywood.
  • Turn your refrigerator and freezer to the coldest setting. Keep them closed as much as possible so that food will last longer if the power goes out.
  • Turn off propane tank.
  • Unplug small appliances.
  • Fill your car’s gas tank.
  • Create a hurricane evacuation plan with members of your household. Planning and practicing your evacuation plan minimizes confusion and fear during the event.
  • Find out about your community’s hurricane response plan. Plan routes to local shelters, register family members with special medical needs and make plans for your pets to be cared for.
  • Obey evacuation orders. Avoid flooded roads and washed out bridges.
  • Standard homeowners insurance doesn’t cover flooding. It’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov.


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